Question

I cannot log in to UTAS or ITC-LMS.

Answer

• Passwords are expired after one year. Please check UTokyo Account User Menu using your own devices or a guest account on ECCS terminals.
  • =>UTokyo Account(www.u-tokyo.ac.jp)
  • =>Password expiration date(ECCS FAQ)
• Please check if you are typing your user ID and password.
  • Check Caps Lock and Num Lock
  • Keyboard assignments can be different from what you expect. Using user ID fields, check your password typed.
  • User ID is 10-digit numbers.（On the right-down edge of your student ID, there are 18-digit numbers, but user ID is only low 10-digit numbers.）